What are the responsibilities and job description for the Activities Facilitator (Entry Level) position at Hilton Grand Vacations?
An amazing opportunity to join the 845 suite Historic Powhatan Resort, a Hilton Vacation Club, located on 256 lush, landscaped acres in Williamsburg Virginia. We encourage you to join our service-oriented team-member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.
The Activities Facilitator / Recreation Coordinator plans, coordinates and implements recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Inspired Hospitality culture is always an expected behavior to be displayed towards our guests and team members.
What Will I Be Doing:
- Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities.
- Plans, organizes and instructs specific classes, activities and events, including special events, holiday programs, competitions, mixers and other group activities.
- Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
- Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
- Monitors all activities in the common areas and in the activities center.
- Always provides outstanding guest/owner service including answering inquiries, providing information and general problem solving.
- Maintains recreation inventory and orders activity supplies within budgetary constraints.
- Assists and provides support to other departments when requested.
- Rent and sign out recreation equipment to guests. Assist in recreation programs as required.
- Perform other duties as assigned.
What Are We Looking For:
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- High School Diploma / GED
- 6 months – 1-year related experience
- Must be able to lift/push/pull up to 50 lbs. with reasonable accommodation.
- Basic math and cash handling skills.
- Proficient in MS Office and basic desktop publishing applications.
- Must be able to work outdoors in all climates.
- Excellent guest relations skills.
- Knowledge of a wide variety of recreation activities and programs including their development and implementation.
- Able to interact with all age groups courteously and effectively
- Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners.
In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:
- 1-3 years related experience
- Previous customer service experience
- Previous hospitality experience
- Basic Japanese language skills
- CPR/First Aid
Why do team members like working for us: Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!