What are the responsibilities and job description for the Front Desk Agent (Evening Shift 3:00 PM - 11:00 PM) position at Hilton Grand Vacations Hospitality?
Work for a winning team that now offers Day One Benefits and Daily Pay*
Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.
At Odyssey Dells Resort we are looking for a Full Time Front Desk Clerk- 2nd shift to join our team! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an extraordinary opportunity for you!
Here's why you will love it here:
Extraordinary People, Exceptional Benefits:
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
OPEN HOUSE INTERVIEWS – Check out our wonderful resort and meet our Leadership Team!
When: Every Thursdays
Time: 1pm to 3pm
Location: 1701 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965 Go to the Front Desk and ask for the General Manager or Guest Services Manager.
Main Responsibilities:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned by your leader.
Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team.
Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Main Responsibilities:
- Greets guests and owners on arrival.
- Check in/out guests.
- Generates folio and collects payments.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned by your leader.
What are we looking for:
- Proficient English language
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
- 6 months Customer Service Experience.
- Ability to stand/walk for prolonged periods of time
- Open to flexible shifts, to include day and evening shifts, including weekends and holidays.
Preferred, but not required:
- Front Desk/Guest Services Agent
- Cash/credit card transactions
- Resort Hospitality or related industry