What are the responsibilities and job description for the Night Auditor position at Hilton Grand Vacations and Careers?
Nestled in the White Mountains, South Mountain is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is embedded in our culture of putting people first. We encourage you to join our service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.
The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent recurrence.
- Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with Front Office duties and is the overnight guest service agent.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guests and owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to “pitch-in” and help co- workers with their job duties and be an outstanding teammate.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
What are we looking for?
- High School diploma/GED
- Proficient English language, able to communicate both verbally and in writing.
- Open and flexible availability, including weekends and holidays
- Customer service or similar related experience.
Preferred, but not required:
- Associate’s degree/College Degree
- 1 year auditing experience
- Resort hospitality experience.