What are the responsibilities and job description for the Front Desk Clerk position at Hilton Grand Vacations and Careers?
Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations!
Nestled in the White Mountains, South Mountain is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is embedded in our culture of putting people first. We encourage you to join our service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.
Pay starting at $17.38 hourly
As a Front Desk Clerk, you will be:
- Greeting guests and owners on arrival.
- Checking in/out guests.
- Generating folios and collecting payments.
- Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
- Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information.
- Answering phones and directing calls.
- Other duties as assigned.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
To fulfill this role effectively, you must possess the following minimum qualifications and experience:
- Proficient English Language
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
- 6-month Customer Service Experience
- Open and flexible availability, including weekends and holidays.
Preferred, but not required
- Experience as a Front Desk/Guest Services Agent.
- Cash/Credit card transactions.
- Background in Resort Hospitality or related industries.
Salary : $17