Front Desk Clerk

Job Summary

We are seeking a dynamic and organized Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere.

Duties

• Greet and assist visitors, clients, and staff with professionalism and enthusiasm, ensuring a positive first impression
• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Manage appointment scheduling and calendar coordination using Microsoft Office tools and Google Workspace
• Maintain accurate data entry records, including filing, spreadsheets, and client information using computer literacy skills
• Handle clerical tasks such as proofreading documents, managing correspondence, and organizing office supplies
• Support office management duties including inventory control, document preparation, and filing systems
• Utilize QuickBooks for basic bookkeeping tasks such as invoicing or expense tracking when necessary
• Provide customer support through effective communication, phone etiquette, and problem-solving skills
• Assist with medical or dental receptionist duties if applicable, including patient check-in and appointment reminders
• Maintain a clean and organized front desk area to promote a welcoming environment

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills
• Excellent computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and productivity software
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Exceptional customer service abilities with clear phone communication and phone etiquette
• Bilingual capabilities are highly desirable to serve diverse client needs effectively
• Experience with multi-line phone systems and data entry tasks preferred
• Knowledge of QuickBooks or bookkeeping experience is a plus
• Previous experience as a front desk clerk in medical or dental settings is advantageous
• Demonstrated ability to handle confidential information discreetly with high attention to detail
• Strong time management skills with the ability to prioritize tasks effectively

Join us in creating a vibrant workplace where your organizational talents shine! This role offers valuable experience in office administration while supporting our mission to deliver outstanding service. We are committed to fostering an inclusive environment where every team member can thrive.

Pay: $12.00 - $14.00 per hour

Work Location: In person

Benefits:

Salary : $12 - $14