What are the responsibilities and job description for the Banquet Server/Bartender position at Hilton Garden Inn?
About us
Hilton Garden Inn
Hilton Garden Inn is an American chain of mid-priced, focused service hotels owned by Hilton Worldwide.
A Banquet Server, is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed. The duties and responsibilities of a Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. Here are some examples of the duties and responsibilities of a Banquet Server:
- Assist with the complete setup and breakdown of the banquet area.
- Relay food and beverage orders.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests’ needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Respond urgently and appropriately to any concerns.
- Present in professional appearance and mannerisms.
All
Bartender Job Responsibilities:
- Provides a pleasant drinking experience to customers.
- Serves drinks while maintaining a clean and sanitary bar area.
- Attends to the detail and presentation of each order.
- Prepares and maintains ingredients by following recipes.
- Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items.
- Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries.
- Contributes to daily, holiday, and theme drink menus in collaboration with supervisor.
- Ensures smooth operation of bar services during absence of supervisor.
- Completes cleaning according to daily and weekly schedules, including dishwashing as needed.
- Assists with orienting new employees to their work area.
- Listens to customer complaints and suggestions and resolves complaints.
- Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area.
- Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.
Job Types: Contract, Part-time
Pay: From $16.50 per hour
Benefits:
- Employee discount
Physical Setting:
- Bar
Education:
- High school or equivalent (Preferred)
Experience:
- Banquet: 1 year (Preferred)
Work Location: In person
Salary : $17