What are the responsibilities and job description for the Part Time Guest Service Representative position at Hilton Garden Inn Woodbridge?
Job Summary
We are seeking a Guest Service Representative to join our award winning team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for our guests throughout their stay.
Responsibilities
- Greet guests upon arrival and departure in a friendly and professional manner
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about hotel facilities and services
- Process reservations, cancellations, and room assignments
- Manage phone systems and direct calls to the appropriate department
- Perform night audit duties as needed
- Maintain a clean and organized front desk area
Experience
- Previous experience in customer service, preferably in a hotel setting
- Knowledge of hospitality management practices
- Familiarity with hotel management software systems
- Multilingual or bilingual skills are a plus
- Ability to work flexible hours including evenings, weekends, and holidays
Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
Salary : $14