What are the responsibilities and job description for the Front Desk Agent position at Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar?
The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training.
As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two over night shifts per week.
Required Skills:
- Hilton Brand experience preferred
- Should be highly organized, have strong oral and written communication skills
- Ability to work autonomously and sell effectively
- Outstanding people skills
- Trustworthy and results-driven
- Must be able to work in a fast-paced environment and available for all shifts.
- Must be able to work 2 overnight shifts per week
- May include nights, weekends and/or holidays
We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, Paid UFC GYM Membership (Pittsburgh locations) and Team Member Travel Perks/Discounts.
Equal Opportunity Employer