What are the responsibilities and job description for the Bartender-PM shift position at Hilton Garden Inn Mobile West?
Guest Service & Sales
- Warmly greet guests and make them feel welcome and comfortable.
- Take beverage orders directly or from servers.
- Mix and serve drinks accurately, following recipes and presentation standards.
- Provide expert recommendations on drinks, pairings, and promotions.
- Handle complaints professionally and involve supervisors when needed.
- Upsell menu items and suggest specials.
Bar Operations & Maintenance
Teamwork & Support
- Prepare drinks for servers for table service.
- Collaborate with other hotel departments (e.g., Room Service).
- Assist with setup and cleanup tasks.
- Present a positive, professional attitude to guests, peers, and management