What are the responsibilities and job description for the Guest Services Representative position at Hilton Garden Inn Layton?
At Hilton Garden Inn in Layton, UT, hospitality and customer service are at the forefront of everything we do! Our dedicated team is hiring a full- or part-time Guest Services Representative to become the newest smiling face behind our front desk. You'll be helping guests and supporting efficient operations while earning $12.00 - $15.00/hour (depending on experience). Keep reading to learn more reasons why you should join our uplifting and tight-knit team!
WHAT WE OFFER:
Our Guest Services Representative enjoys the following:
- Hilton team member travel program
- 401(k) with a 4% company match
- Health, dental, and vision insurance - full-time only
We also offer flexible full- or part-time schedules during the hours of 7:00 am to 3:00 pm and/or 3:00 pm to 11:00 pm.
YOUR CORE CONTRIBUTIONS:
You'll play an important part on our hospitality team by assisting guests, providing professional customer service, and helping keep our hotel a top destination. Here's a closer look:
- Warmly greeting guests, assigning rooms, and ensuring efficient check-in and check-out at our front desk
- Blocking room reservations and accommodating special requests as needed
- Accurately handling cash, credit, and check payments
- Completing daily checklists and auditing group guest accounts
- Assisting with general hotel upkeep as needed, including doing laundry, driving the shuttle van, and cleaning the front desk area
- Upholding our hospitality values and high service standards
MUST-HAVES:
- Friendly, positive, and welcoming personality
- Excellent communication, interpersonal, and customer service skills
- Ability to stand and walk for extended periods and be exposed to cleaning chemicals
Computer skills would be handy, as you will be using our brand's property management system.
ABOUT OUR HOTEL:
Conveniently located in close proximity to the Davis Conference Center and a plethora of restaurants, Hilton Garden Inn Layton offers the perfect balance of work and leisure. We take pride in offering all the amenities needed to make our guests' stay comfortable and enjoyable. Our Great American Grill serves delicious meals for breakfast, lunch, and dinner, and our indoor pool and whirlpool are perfect for relaxing after a long day.
We believe in investing in our employees and offer numerous opportunities for growth and advancement within our organization. Whether you're just starting your career or looking to take the next step, our hotel provides a supportive environment that encourages learning and development!
APPLY IN UNDER 3 MINUTES:
We value your time and made it easy to apply for this customer service position with our short initial application. Fill it out today and take the first step towards becoming our friendly new full- or part-time Guest Services Representative!
Salary : $12 - $15