Banquet Houseperson

198 rooms and 8,821 sq. Ft. Meeting/event space.

Amenities include: ocean views, beachfront access, restaurant & bar, outdoor meeting space, fitness center, rooftop lounge, outdoor pool.

Just steps from Doheny State Beach and minutes from I-5, this pet-friendly property offers guests easy access to local attractions and Dana Point Harbor’s shopping and dining. Combining coastal charm with modern amenities, it provides an engaging environment for hospitality professionals serving both leisure and business travelers, ideal for leaders who enjoy blending a resort-adjacent lifestyle with efficient operations.

Pay Range:

Job Description

Job Title: Banquet Houseperson

Department: Banquets

Supervision Exercised: N/A

Supervision Received: Food & Beverage Manager, Food Beverage Supervisor, and Banquets Captain

Job Summary: Ensure proper set up, break down, and cleanliness of banquet and meeting facilities according to the guest’s expectations and brand standards.

Job Duties include the following:

Guest Services & Operations:

• Perform all Banquet side work as designated by the Banquet Captain and/or Supervisor/Manager.

• Efficiently and properly perform all service standards.

• Prepare rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) standards.

• Cleans banquet and meeting facilities prior to set-up.

• Coordinate with banquets captain/supervisor on room set up.

• Refresh meeting rooms during meal and coffee breaks (trash removal, refreshment of pads & pens, wipe tables refresh of candy caddies' glassware and water pitcher or water bottles).

• Break down meeting rooms as soon as possible after end of function and vacuum room.

• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites. When client packages are ready to ship back, move to the shipping location. Caring for the equipment.

• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.

• Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.

Administrative & Communication:

• Report to the Banquet Captain/Supervisor or Manager regarding any need for housekeeping and/or repairs of banquet equipment, rooms and/or maintenance.

• Follow up with guest requests/complaints

Position Disclaimer:
This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.

Minimum Requirements:

• Previous banquet set up experience in a hotel setting such as Hilton, Marriott, Hyatt or another hotel brand.

• Must have a flexible schedule and be available to work morning, evenings, nights, weekends and holidays.

• Must have exceptional customer service skills.

• Ability to satisfactory communicate in English with guests, management and co-workers to their understanding.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must be able to deftly maneuver between tight confines in the bar and pool areas, including on occasionally wet pool deck surfaces, while clearing items and/or carrying trays of food and beverages. The employee frequently is required to talk or hear. The employee is occasionally required to taste or smell. The employee must regularly carry up to 50lbs. The employee is regularly required to push/pull up to 75lbs Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.