What are the responsibilities and job description for the Hotel Security Officer position at Hilton Downtown Anchorage?
We are seeking a reliable and professional Security Officer to ensure the safety and security of our guests, team members, and property. This role requires strong attention to detail, sound judgment, and the ability to respond calmly and effectively in emergency situations.
Key Responsibilities
- Monitor hotel premises through patrols and surveillance systems
- Ensure the safety of guests, employees, and visitors
- Respond promptly to incidents, emergencies, and alarms
- Conduct routine inspections of the property (interior and exterior)
- Enforce hotel policies, procedures, and safety regulations
- Provide assistance to guests when needed (directions, support, conflict resolution)
- Document and report incidents accurately and in a timely manner
- Coordinate with local law enforcement and emergency services when required
- Support fire life safety procedures and evacuation protocols
Qualifications
- Previous security or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and handle difficult situations
- Basic computer skills (incident reporting systems, surveillance monitoring)
- Ability to walk/stand for extended periods
- Must be available to work flexible schedules
Preferred Qualifications
- CPR/First Aid certification
- Knowledge of fire safety systems and emergency procedures
- Experience in hotel or customer service environment
Physical Requirements
- Ability to patrol the property for extended periods
- Ability to respond quickly to emergencies
- Occasionally lift up to 25–50 lbs
The Hilton Anchorage, Alaska’s largest full-service hotel, is seeking a motivated and energetic to join our dynamic team! Located in the heart of downtown Anchorage, our 606-room hotel features a full-service restaurant and bar, room service, fitness center, indoor pool, and more than 20,000 square feet of versatile event space.
Salary : $18