What are the responsibilities and job description for the Valet Supervisor position at Hilton Clearwater Beach Resort & Spa?
Hilton Clearwater Beach Resort & Spa is hiring for a Valet Attendant Supervisor to join our team
Job Description: The Hilton Clearwater Beach Resort & Spa is seeking a Valet Supervisor. The Valet Supervisor is responsible for providing exceptional customer service to our guest by safely and efficiently parking and retrieving their vehicles. The Valet Supervisors will also assist guests with luggage and provide directions and recommendations for local attractions and restaurants.
ESSENTIAL FUNCTIONS:
- Greet customers, park and secure vehicles, including locking doors and closing all hatches and windows.
- Retrieve cars at the guest's request in a timely manner and extend the initial friendly welcome to the hotel guests.
- Respond to guest questions, issues and problems regarding parking and retrieving the cars, hotel services, local directions, events, points of interest and activities.
NON-ESSENTIAL FUNCTIONS:
- Assist doorperson and bell staff as needed.
- Act as a van driver transporting guests as needed.
Requirements:
- High school diploma or equivalent.
- Valid Florida driver’s license and clean driving record for the last 3 years.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Ability to lift up to 50 – 80 pounds.
- Flexible schedule, including weekends and holidays.
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Knowledge and Skills:
Education: High school education or equivalent experience
Experience: Customer contact experience preferred
Skills and Abilities: Ability to drive all speed shifts of vehicles, van, limousines and automobiles. Excellent driving record as verified by Motor Vehicle Report.
- Ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities.
Hours Required: Eight hours per day, forty hours per week; scheduled days and times may vary based on need.
Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401 (k) and company match, free hotel rooms and hotel discounts.
E.OE.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person