What are the responsibilities and job description for the Banquet Server position at Hilton Charlotte University Place?
Our busy events team is seeking a banquet server ready to go above and beyond to provide excellent customer service to our special event guests. We need someone courteous and attentive to welcome guests, serve meals and drinks, clear plates and utensils, and meet any special orders or needs that our guests may have. You will be working closely with other servers, banquet captains, and kitchen staff so we need a server with a team-first attitude. Our ideal candidate has worked in a customer service role in food service or the hospitality industry. If this describes you, apply now!
Responsibilities:
Qualifications:
About Company
Responsibilities:
- Walk around the room serving guests appetizers, meals, side dishes, drinks, and other items as requested
- Offer an outstanding guest experience from the beginning to the end of each banquet event
- Remove plates, replacing utensils, and keeping an eye out for spills or any special needs from guests
- Follow all food and safety guidelines as well as ensure that the entire team is adhering to the same food handling standards
- Carry coffee pots, water pitchers, and other drinks around the room, refilling guests' cups and glasses as requested
Qualifications:
- Must have excellent time management and organizational skills
- Experience working in food service is preferred
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Possess a high school diploma or equivalent certification (GED)
- Display superior communication and interpersonal skills interacting with guests and coworkers
About Company
Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!