What are the responsibilities and job description for the Outlet Manager position at HILTON BALLPARK?
Full job description
Outlets Manager- Hilton at the Ballpark
Hilton at the Ballpark is seeking an Outlets Manager to join our team at the Hilton at the Ballpark. This position will be in charge of managing the restaurant and all other food and beverage outlets. The Outlets Manager will provide quality service in order to achieve customer satisfaction and exceed financial goals.
What You Will Be Doing:
- Hire, train, coach and counsel employees.
- Conduct performance reviews, recommend discipline and terminations.
- Follow all brand standards and programs while managing the operations of the Food and Beverage department to ensure compliance with SOPs, safety regulations as well as federal, state and local regulations.
- Forecast, implement, monitor, control and report on the various outlet budgets and their components to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience.
The Ideal Candidate:
- At least two years experience in the Food and Beverage industry
- Two years hotel experience
We offer a range of benefits including, but not limited to:
- Growth and development tools and access to learning
- Medical/Dental/Vision Coverage
- Employee Assistance Program
- Discounted products and services