What are the responsibilities and job description for the Night Auditor position at Hilton Albany?
Description
If you like working with numbers and interacting with people, you might enjoy a job as a night auditor; if this sounds like you then the Albany Hilton has an exciting opportunity for you. There is currently one full-time position and one part-time position open.
Responsibilities
- Greeting and checking in guests upon arrival and providing them with relevant hotel information
- Auditing and balancing reports from the day shifts
- Answering phones, scheduling wake-up calls and making reservations
- Verifying that all end-of-day tasks from other departments are complete
- Responding to guest inquiries, concerns and complaints as needed
- Running end-of-day reports before the closure of the shift
- Preparing guest invoices for next-day checkouts
- Processing and verifying reservation payments
- Balancing cash drawers and reconciling with receipts
- Supervising and managing the hotel safe, ensuring the safety of guests' valuables
- Communicating with maintenance and housekeeping departments to ensure the reliability and cleanliness of hotel amenities
- Arranging for taxi or shuttle services and offering helpful recommendations when asked
- Providing information about rooms, rates and hotel amenities
- Answering calls from hotel guests and documenting the details of each call for later reference
- Up-selling guest rooms and promoting hotel features and services
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Requirements
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In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position is a non-exempt position and pays $24.60 an hour.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $25