What are the responsibilities and job description for the Warehouse Supervisor position at Hilti North America?
Driving warehouse excellence through leadership, precision, and operational performance.
The Warehouse Supervisor directs and overlooks Distribution Operations personnel. This role is responsible for coordinating operational activities including shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross-training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work. This position leads and/or facilitates all efforts to strive towards operational excellence with a focus on improving performance in the key areas of safety, efficiency, and quality.
What You'll Do
In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
The Warehouse Supervisor directs and overlooks Distribution Operations personnel. This role is responsible for coordinating operational activities including shipping, receiving, returns, carrier scheduling, and replenishments. Supervisory responsibilities include performance monitoring, evaluation, coaching, direction of work assignments, and cross-training of personnel. Additional support activities include data analysis, reporting, forecasting, inventory investigation, slotting, data pulls (BI/SAP queries), and project work. This position leads and/or facilitates all efforts to strive towards operational excellence with a focus on improving performance in the key areas of safety, efficiency, and quality.
What You'll Do
- Assist manager in recruiting and hiring process through contract agencies and onsite interviews.
- Assist manager in overseeing operational activities including shipping, receiving, returns, carrier scheduling, and replenishments, including training, coaching, and development assigned team members.
- Audit operations to ensure internal controls and service level standards are being met.
- Execute and maintain specified reports involving forecasting, inventory management, slotting, and project work.
- Develop and maintain a productive work team by creating programs for hiring, training, and professional development and match the skills and background of personnel to the work required.
- Maintain an appropriate performance management process for recommending promotions, wage increases, and terminations.
- Drive performance by ensuring team is executing key initiatives.
- Develop and maintain relationships with internal and external customers to ensure quality and timely feedback to warehouse personnel and processes.
- Drive continuous improvement through Lean and CIP processes.
- Define and implement operational goals within regional targets.
- Responsible for site warehouse safety and site security.
- Additional duties as assigned.
- This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.
- High School diploma/GED required; bachelor’s degree, preferred.
- Five (5) years of operational experience required; three (3) years of supervisory experience required.
- Demonstrated ability to lead and motivate a team-oriented workforce.
- Proven experience managing personnel and expenses to meet operational objectives.
- Ability to recommend, introduce, and/or implement new technologies to improve the efficiencies and economics of the pick/pack function.
- Knowledge and ability to use SAP.
- Excellent computer skills and strong working knowledge of Microsoft office programs. Creativity and energy; ability to thrive in a dynamic, fast-paced, customer-focused environment.
- Unsurpassed focus to satisfy every customer order daily.
In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.