What are the responsibilities and job description for the Regional Manager position at Hilti North America?
Empower Teams. Drive Growth. Lead with Purpose.
Our Regional Managers are the heartbeat of Hilti’s success. You’ll set the vision, energize your team, and turn bold goals into measurable results. With a balance of strategy, coaching, and hands-on leadership, you’ll create an environment where people and performance thrive together.
What You'll Do
In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, RPP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120 countries in which we operate.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Our Regional Managers are the heartbeat of Hilti’s success. You’ll set the vision, energize your team, and turn bold goals into measurable results. With a balance of strategy, coaching, and hands-on leadership, you’ll create an environment where people and performance thrive together.
What You'll Do
- Cultivate a caring and high-performance culture grounded on trust by selecting, onboarding, developing, and retaining effective, diverse sales talent.
- Set specific and measurable priorities that empower the team to achieve their business and personal development targets in alignment with the corporate strategy, thereby delivering regional KPIs set by Market Organization leadership team (General Manager, Division Manager, and Finance).
- Plan and execute Strategic Management Process such as regional team meetings, full-day van rides, product demos, process review and improve sessions, and direct reports’ performance reviews and development discussions.
- Assess and coach individual and team performance to achieve or exceed targets through direct observation, KPIs, and other relevant metrics on a regular cadence.
- Inspire and motivate a diverse and high-performing team to lead and embrace change by effectively conveying the ‘why’ behind the ‘what’.
- Provide ongoing mentorship, coaching, and feedback (positive and constructive) through frequent conversations and development discussions, leveraging coaching fundamentals and situational leadership to empower the team to achieve their full potential in alignment to Hilti’s purpose and values.
- Steer team towards effective time management (inc. time in territory), high-quality customer visit preparation, and customer data quality.
- Empower team members to resolve situations arising from customer concerns, pricing approvals, credit escalations and/or other operational related events by leveraging established best practices.
- Coach and define supportive actions on successful execution during regular pipeline reviews.
- Model and motivate team on effective Salesforce (SFDC) usage to centralize customer information, streamline sales processes, manage marketing campaigns, and provide actionable analytics, thereby improving customer relations and driving sales efficiencies.
- Actively engage and maintain loyal customers through solution selling by providing a tailored and sustainable value proposition.
- Foster effective collaboration cross-functionally with indirect sales force teams and Corporate/HUB functions.
- Model creative problem-solving and evaluate ROI to make financially sound decisions and take calculated risks.
- Additional duties as assigned.
- Bachelor’s degree, preferably in engineering, business or relevant field, or equivalent relevant experience, required.
- Minimum of three (3) years’ experience in a direct people leader role required.
- Strong presentation, communication, and interpersonal skills.
- Experience in coaching Time and Territory Management (TTM), including zoning a territory by previous customer sales and future potential, creating/owning daily schedule, and sales productivity tools.
- Experience coaching salespeople how to identify and select top potential accounts within a sales territory and manage, analyze, and develop business plans of customer database to effectively maintain and grow sales.
- Proficiency in C-Suite sustainable value-based selling.
- Ability to collaborate and communicate effectively in-person and virtually in a matrix organization.
- Experience in managing and maintaining company assets.
- Competency in Microsoft (MS) programs (Excel, PowerPoint, Outlook, Teams, and Word) and prior experience coaching on how to use MS programs.
- Competency in SFDC preferred.
In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, RPP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120 countries in which we operate.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Legal Notice
Hilti, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.