What are the responsibilities and job description for the Sales and Service Consultant position at Hilti Group?
Drive Digital Transformation with Smart Software Solutions
The Sales Consultant (Solution Consultant) will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer’s business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ON!Track and large Fleet Contracts increasing the numbers of Solution Customers as part of our global customer engagement strategy.
What You'll do
Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers.
Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy.
Collaborate with sales leadership team.
Building the competence for solution selling in collaboration with the sales leadership team.
Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services.
Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
With a Consultative approach, will conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer‐specific optimized solutions.
Present customer‐specific solutions with sales management team to decision maker.
Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions.
Provide sales organization with product expertise and support resources.
Prepare assigned region(s) and local sales teams for product and service launches and upgrades.
Plan and participate in trade shows and other industry events.
Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer’s organization.
Communicate with customers to identify new market opportunities relevant to local market.
Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.)
Facilitate startup as well as ongoing training for new and existing customers.
Assist with training of new field specialists and assist with launch readiness in their MSA.
Additional duties as assigned.
What You’ll Bring
Bachelor’s Degree Or Equivalent Work Experience, Required
Minimum of three (3) years consultative selling, specifically to c-suite executives, required
Training Experience Preferred
Strong verbal and written communication skills
Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members
Demonstrated Analytical, Problem-solving, Organizational, Interpersonal, And Communication Skills Required
Strong knowledge of SAP and Microsoft Office applications
High level of entrepreneurship and presentation skills
Willingness to travel up to 50% during first 2 months of training
What’s In It for You
Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Education reimbursement
Up to five days per year of back-up daycare
Life, accident and disability insurance
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
The Sales Consultant (Solution Consultant) will assist in growing and supporting Hilti Tool Services with a specific focus on ON!Track & Fleet Management with local, regional, and global partners. This role will perform productivity analyses with VIP customers and design optimal solutions to improve customer’s business processes. In addition, it will coordinate with local sales team to support to increase sales and penetration of ON!Track and large Fleet Contracts increasing the numbers of Solution Customers as part of our global customer engagement strategy.
What You'll do
Focus on business development of Hilti software & services in a defined geographic area among current and prospective customers.
Analyze sales results, review customer fact base, identify key trades and customer potential to develop tactical sales strategy.
Collaborate with sales leadership team.
Building the competence for solution selling in collaboration with the sales leadership team.
Coordinate efforts of entire team of Account Managers, Regional Managers, Division Managers, and marketing team members with a goal of improving market reach of Hilti software & services.
Steer pipeline management in sales process in collaboration with the sales team and support the execution of process from lead generation to contract closing.
With a Consultative approach, will conduct onsite analysis for ON!Track and coordinate Tool Park Analysis, including developing customer‐specific optimized solutions.
Present customer‐specific solutions with sales management team to decision maker.
Support customers after contract signing, through the implementation, training, and ongoing usage of ON!Track and Fleet Management solutions.
Provide sales organization with product expertise and support resources.
Prepare assigned region(s) and local sales teams for product and service launches and upgrades.
Plan and participate in trade shows and other industry events.
Visit construction jobsites and offices to demonstrate Hilti's value proposition to key stakeholders within customer’s organization.
Communicate with customers to identify new market opportunities relevant to local market.
Maintain knowledge of assigned product portfolio and related services (i.e. Fleet, LTS, etc.)
Facilitate startup as well as ongoing training for new and existing customers.
Assist with training of new field specialists and assist with launch readiness in their MSA.
Additional duties as assigned.
What You’ll Bring
Bachelor’s Degree Or Equivalent Work Experience, Required
Minimum of three (3) years consultative selling, specifically to c-suite executives, required
Training Experience Preferred
Strong verbal and written communication skills
Ability to work in a cross-functional team environment: Marketing, Sales, and other corporate team members
Demonstrated Analytical, Problem-solving, Organizational, Interpersonal, And Communication Skills Required
Strong knowledge of SAP and Microsoft Office applications
High level of entrepreneurship and presentation skills
Willingness to travel up to 50% during first 2 months of training
What’s In It for You
Medical/Dental/Vision coverage effective on your first day of employment
401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
Generous Paid Time Off policy and holidays including two days to give back to your local community
Paid parental leave, sabbaticals, military leave
Education reimbursement
Up to five days per year of back-up daycare
Life, accident and disability insurance
Employee Assistance Program (EAP), company-paid wellness screenings
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.