What are the responsibilities and job description for the Account Manager position at Hilti Asia IT Services?
Deliver solutions that transform how construction gets done
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.
What You'll do
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.
What You'll do
- Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
- Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
- Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
- Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role
- High School Diploma or GED required
- Bachelor’s Degree preferred or equivalent work experience
- At least three years of outside sales experience – preferably in an environment with set targets
- Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
- Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive
- Excellent time and territory management skills
- Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
- Work a flexible and varied schedule
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including:
- Medical/Dental/Vision coverage effective on your first day of employment
- 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment
- Generous Paid Time Off policy and holidays including two days to give back to your local community
- Paid parental leave, sabbaticals, military leave
- Education reimbursement
- Up to five days per year of back-up daycare
- Life, accident and disability insurance
- Employee Assistance Program (EAP), company-paid wellness screenings
- Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.