What are the responsibilities and job description for the Retail Garden Associate — Thurs/Fri/Sat (Hilo Grow Shop) position at Hilo Grow Shop, LLC?
READ BEFORE APPLYING
We maintain a professional, positive, judgment‑free environment. Every customer receives the same respectful service — no exceptions. Smartphone use during work hours is prohibited. Performance and fit will be evaluated during the first 60 days. Do not bring negativity, drama, or selective treatment of customers, this will not be the right job for you.
If you prefer structure, consistency, and a calm, respectful workplace, continue.
Position Overview
You will handle:
- Customer questions and basic product guidance
- Phone support
- Cashiering
- Stocking and organizing
- Loading soil/products (up to 80 lbs)
- Cleaning and maintaining the shop
- Opening and/or closing procedures
- Forklift experience is a plus (not required)
Required Schedule
You must be available:
- Thursday
- Friday
- Saturday
- (Additional hours may be available based on performance.)
Work Expectations
- Be on time, every time
- Stay productive throughout the shift
- Follow established procedures
- Work independently without constant supervision
- Maintain a steady, solutions‑focused attitude
- Comfortable with physical work
- Paid lunch — eat during natural downtime as workflow allows
Compensation
- Competitive hourly pay
- Employee discount
- Opportunities for additional hours during busy seasons
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
Application Question(s):
- Are you available every Thursday, Friday, and Saturday?
- Are you comfortable lifting up to 80lbs repeatedly during a shift?
- Do you have forklift experience?
- How do you stay productive during slower moments at work?
- What does professionalism mean to you?
- Describe your approach when dealing with a disgruntled or angry customer while maintaining professionalism.
- What does being a good teammate mean to you, and how do you show that in your daily work?
- Are you more comfortable opening the store, closing the store, or doing both as needed? Please explain your preference.
Ability to Commute:
- Hilo, HI 96720 (Required)
Work Location: In person
Salary : $16 - $19