Director of Business Intelligence

East Hawaii Medical Group, an affiliate of Hilo Benioff Medical Center and Hawaii Health System's Corporation's East Hawaii Region, is seeking a Director of Business Intelligence to lead the hospital’s enterprise-wide data strategy, governance, and analytics. This role oversees the integration, management, and analysis of data from multiple platforms, including Epic, UKG, Press Ganey, MEDITECH (legacy EHR), and other operational and financial systems. The Director leads an effective team of data analysts and ensures data is transformed into actionable insights that drive clinical, operational, and strategic decision-making. 

Salary: $130,000/year

Location: This is an on-site position based in Hilo, Hawaii (or open to a state of Hawaii resident who can be on-site in Hilo at least 25 percent of the time)

Key Responsibilities:

• Lead the development and execution of the hospital’s business intelligence strategy, building and managing a high-performing BI team.
• Oversee data governance, integration, and compliance, ensuring accuracy, security, and HIPAA standards across Epic, UKG, Press Ganey, MEDITECH, and other systems.
• Design and deliver executive dashboards, operational reports, predictive analytics, and advanced insights to support clinical, financial, workforce, and patient experience goals.
• Collaborate with hospital leadership and stakeholders across operations, finance, HR, quality, and clinical teams to align BI solutions with strategic initiatives.
• Manage a team of data analysts, providing guidance, setting priorities, and ensuring the delivery of accurate, actionable insights to support organizational decision-making.
• Educate and empower leaders and staff in effective use of BI tools, promoting data-driven decision-making and self-service reporting.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field (Master’s preferred).
• Minimum 5 years of experience in business analytics, with at least 2 years in a leadership role. (Healthcare experience preferred)
• Direct experience with Epic Cogito/Clarity/Caboodle, UKG (Kronos), Press Ganey and MEDITECH a plus, including certification in one or more platforms.
• Experience with UKG (Kronos), Press Ganey, and MEDITECH strongly preferred.
• Proven track record of building and leading BI or analytics teams in a growing, data-driven environment.

Skills & Competencies

• Strong understanding of business operations, financial reporting and workflows.
• Expertise in SQL, data warehousing, and visualization tools (e.g., Tableau, Power BI, Qlik, Epic reporting tools).
• Excellent communication and collaboration skills; able to convey complex data concepts to non-technical stakeholders.
• Strong project management, problem-solving, leadership and organizational skills.

Company Description

East Hawaii Medical Group is the East Hawaii Region's diverse provider group of over 100 physicians and advanced practice providers, representing various specialties in our hospitals and outpatient clinics. Our group is also responsible for managing the Hawaii Island Family Medicine Residency program that trains new family medicine physicians.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, and the Yukio Okutsu State Veterans Home, delivers a full range of services and programs. Our three hospitals include 290 beds and over 1,700 employees. Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually. Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit www.hbmc.org, www.honokaahospital.org or www.kauhospital.org.

Benefits

• Medical, dental and vision coverage for employee and your dependents
• 20 days (160 hours) Paid Time Off (PTO)
• 13 paid holidays each year (104 hours); 14 (112 hours) during election years
• Eligibility to participate in 401(K) with match after three months of service
• * Rates listed for paid holidays and PTO days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
• Loan repayment options available 

About Hilo & The Big Island

Hilo is located on the east side of the island of Hawaii, and has a quaint, old-Hawaii, small town atmosphere. Our island offers amazing rainforests, waterfalls and beaches. The hospital staff is community-oriented and strive to provide competent and compassionate care to every patient that enters our doors. The area is home to the Hawaii Community College, University of Hawaii, Hawaii Volcanoes National Park, excellent schools and convenient shopping.

Pre-Employment Assessments for External Candidates

As part of the recruiting process for this position, external applicants (job applicants NOT employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request. 

Pre-Employment Health Requirements

Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers, shall be borne by the Hawaii Health Systems Corporation.

EHMG-Equal Opportunity Employer

The East Hawaii Medical Group is a drug free workplace and an Equal Opportunity Employer.