Senior Project Manager (PMO - Project Management Office)

Hilltop Holdings is looking to hire a Senior Project Manager for the PMO (Project Management Office).

The Senior Project Manager for the PMO (Project Management Office) is responsible for initiating, leading, and ensuring successful outcomes for large, complex, and dynamic projects through project management duties. Will work as a liaison between multiple business lines, cloud vendors and IT teams across the organization providing effective leadership towards a defined project plan. Critical to the success of this role is the individual’s ability to manage stakeholder expectations, identify integration opportunities, control project scope, execute change control procedures when necessary, plan and develop business change management and communications and escalate project risks and issues as appropriate. At times, may lead directly or indirectly other project managers, business analysts and QA analysts.

Responsibilities

• Lead and manage multiple, large, complex IT and business process project initiatives from inception through stabilization utilizing the Hilltop Holdings project management framework and software development lifecycle (SDLC).
• Facilitate the development of project proposals, feasibility studies, vendor selection/recommendation, and cost-benefit analysis.
• Foster productive working relationships with all project stakeholders, both business and technical team members, and effectively manage their expectations.
• Ensure project deliverables and milestones are completed on-time, within budget, and at the required level of quality.
• Diligently manage scope throughout the project and, when necessary, execute change control procedures to formally memorialize the resulting impacts to project scope, timeline, and/or budget.
• Communicates progress, including achievement of developmental milestones, and conducts regular team meetings to discuss project status and issues, including summary of projects to executives.
• Develops and revises complex project plans while focusing on bringing issues to resolution, and escalating as necessary to meet timelines.
• Maintains a schedule of project deliverables, schedules, and budgets. Assists in the preparation of design documents, technical and functional documents, and other project reports.
• Plans, supervises, and controls the execution of all business, technical and administrative functions of the assigned project.
• Mobilizes company resources through liaison with support departments to complete effective, quality work.
• Standardizes Project Management practices across the organization. Ensuring that all project activities from design to deployment are performed within the allotted schedules and ensuring that the final deliverables meet quality standards and expectations.
• Develops targeted communications for various levels within the organization, discovering and escalating critical risk factors, and mentoring with colleagues and leadership.
• Stays abreast of industry best practices and the latest developments in project management field.
• Partners with internal and external auditors as well as federal and state examiners to ensure proper controls are enforced.
• Additional duties may be assigned as required.

Qualifications

• Must have Financial Services industry experience in Wealth Management, Brokerage back-office operations, or Regulatory.
• Must be eligible to work in the U.S. without sponsorship now or in the future.
• Must be able to report to one of our Downtown Dallas Offices, without the need for relocation assistance.
• Bachelor’s degree in IT, Business, Project Management, or related field required.
• Project Management certification (CAPM or PMP) strongly preferred.
• 7 years direct experience in project management managing vendor implementation, software development, and infrastructure deployment projects of varying complexity from concept to completion.
• Must have experience managing multiple complex projects simultaneously.
• Experience in projects to enhance operation transformation, workflow, or client enrollment projects a plus.
• Must be proficient with creating flowcharts, project plans, and formal business documents.
• Strong computer skills, specifically with Microsoft Office suite of products, and the ability to learn and utilize custom systems and applications; Must be proficient in Visio.
• Excellent verbal, written, and interpersonal communication skills with the ability to interact with all levels of individuals across the company as well as external business partners. Must also have refined professional presentation skills and experience communicating with and presenting to executives.
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Must be self-motivated with strong attention to detail and high level of accountability.
• Must have proven leadership skills including mentoring and coaching other team members. Previous experience directly supervising employees strongly preferred.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

About Us

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its three primary subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit www.hilltop.com

About The Team

The Project Management Office (PMO) at Hilltop Holdings is a central hub for effective project execution and oversight. Our department is responsible for driving successful outcomes across various initiatives. With a team of highly skilled professionals, we bring together expertise in project management methodologies, strategic planning, and efficient resource allocation. Our PMO serves as a valuable support system, working closely with project teams and stakeholders to define objectives, establish timelines, and ensure alignment with organizational goals. We provide guidance, tools, and frameworks to enhance project efficiency, monitor progress, and mitigate risks. With a focus on collaboration and communication, we foster strong relationships across departments, enabling effective coordination and problem-solving. The PMO at Hilltop is committed to delivering projects on time, within budget, and with the highest level of quality, making a tangible impact on the success of our organization.