What are the responsibilities and job description for the Medical Office Receptionist | Hudson Health Clinic position at Hillsdale Hospital?
Work Schedule
- 40 hours per week |8:00 am-4:30 pm Monday - Friday
Benefits
- Insurance: medical, prescription, dental, vision, life, disability
- Paid Time Off: for illness, vacation and holidays
- Retirement: 403(b) with match
- Education assistance & continuing education; many courses offered on-site at the hospital
Qualifications
- High School Diploma or equivalent required from an accredited institution
- Previous medical office experience and knowledge of medical terminology strongly preferred
- Completion of medical reception course or Associates Degree preferred
- Knowledge of Insurance/Disability forms processing and FMLA regulations preferred
- Strong computer, phone and general office skills
- Ability to multitask
- Must possess a positive attitude toward all customers (patients, families, coworkers, providers, and community members) demonstrating a high standard of customer service skills
Responsibilities
- Provides excellent customer service to all patients, visitors, employees, and healthcare partners
- Schedules and registers patients
- Answers phones promptly and courteously
- Data entry, scanning, keeping patients informed of any delays, managing daily incoming/outgoing correspondence such as faxes and emails, and facilitating incoming/outgoing referrals
- Advises patients of billing policies, collects payments, maintains a cash drawer, prepares daily payment log, and submits information to patient accounts and fiscal department
- Completes FMLA/disability paperwork and medical record requests
- If it becomes necessary to meet patient care needs, you may be required to float to other clinics
Why Hillsdale Hospital Clinics
Hillsdale Hospital and its clinics are dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace, and a USA Today Top Workplaces!
Equal Opportunity Employer