Human Resources Support Technician

Salary $20.22 - 23.13

Human Resources Front Desk Coordinator
At Hillsborough County, we believe in Great People, Great Place, Unlimited Possibilities. As the first face our employees and visitors encounter, you’ll provide both technical human resources support and a warm, professional presence at our front desk.

Why You’ll Love This Role

Front-of-House Impact: Be at the heart of the Human Resources office—greeting visitors, managing the front desk, and supporting the HR team.

Team-Centered Culture: Work closely with HR managers and staff who value collaboration, integrity, and service.

Professional Growth: Build and strengthen your HR and administrative skills in a high-functioning, mission-driven environment.

Public Service with Purpose: Help support the workforce that serves the residents of Hillsborough County.

What You’ll Do

Welcome and assist visitors, answer phones, and manage day-to-day front-desk operations.

Coordinate conference room and meeting-space scheduling for HR staff and visitors.

Review, approve, and distribute HR correspondence, notifications, forms, and meeting minutes.

Maintain audit-ready HR files and documentation in line with records-management and confidentiality standards.

Support a seamless new-hire onboarding process for both internal and external candidates.

Interpret and relay HR policies and procedures, resolving routine inquiries or directing complex questions appropriately.

Compile, track, and analyze HR data—such as personnel actions, reports, and spreadsheets—to support decision-making.

Maintain confidential personnel files and assist with new-employee orientations.

Partner with senior HR staff on special projects and perform other related duties as assigned.

Core Competencies We Value

Customer Commitment: Proactively understands and supports the needs of internal and external customers.

Professionalism & Integrity: Demonstrates fairness, ethics, and discretion in all interactions.

Organizational Excellence: Detail-oriented, accurate, and committed to improving processes and outcomes.

Teamwork: Works collaboratively, welcomes diverse ideas, and focuses on shared success.

What You Bring

High school diploma or GED.

At least two (2) years of office or clerical support experience , preferably in a Human Resources or customer service setting.

Solid understanding of general office practices and procedures; familiarity with HR policies and processes is a plus.

Strong written and verbal communication skills, with excellent attention to detail.

Proven ability to stay organized, manage multiple priorities, and meet deadlines in a dynamic office environment.

High level of discretion and reliability when handling sensitive and confidential information.

Proficiency with Microsoft Word, Excel, and Outlook and comfort working with HR-related systems, databases, and office technology.

Why Join Hillsborough County?

When you join Hillsborough County Government, you join a team dedicated to public service and community impact. Employees may be eligible for a comprehensive benefits package that can include:

Medical, dental, and vision insurance

Generous paid time off and holidays

Retirement plan participation

Life and disability coverage

Tuition reimbursement and professional development opportunities

Employee assistance and wellness programs

If you are a customer-focused, detail-oriented professional who enjoys helping others and wants to grow in Human Resources, we invite you to apply and explore what’s possible with Hillsborough County.

Physical Requirements

• Employee will be located in an office environment, regularly required to sit and talk.

Work Category

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Emergency Management Responsibilities

In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be before, during or after the emergency/disaster.