What are the responsibilities and job description for the Line Service Manager position at Hillsboro Aero Academy?
Position Summary
The Line Service Manager is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas.
You do not need prior aviation fueling experience—training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment.
Line Operations & Team Leadership
- Lead and supervise the line service team to ensure safe and efficient daily operations.
- Manage aircraft parking, towing, fueling support, and general ramp activities (training provided).
- Train staff on daily tasks, safety procedures, and customer service expectations.
- Maintain shift schedules and ensure adequate staffing coverage.
- Promote a positive, safety-first culture among the team.
Fuel Systems & Equipment
- Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided).
- Coordinate scheduled service, inspections, and equipment repairs with vendors.
- Monitor and document basic fuel checks and routine filter replacements.
- Ensure safe handling and storage of fuel following company safety standards.
Facilities Support
- Oversee cleanliness and organization of hangars, ramp areas, and office spaces.
- Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed).
- Maintain inventory of supplies and equipment.
Administrative & Vendor Coordination
- Support the development of procedures and checklists for line operations.
- Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided).
- Maintain communication between line service, flight operations, and management.
- Coordinate with outside vendors for repairs, service work, and equipment inspections.
Qualifications
- Leadership or supervisory experience in any industry (preferred).
- Ability to work outdoors around aircraft and equipment.
- Basic mechanical aptitude and willingness to learn new systems.
- Strong communication and organizational skills.
- Valid driver's license.
Preferred but Not Required
- Experience in facilities, automotive, mechanical, warehouse, or operations roles.
- Familiarity with safety processes, equipment maintenance, or hands-on work environments.
- Interest in aviation or learning aviation fueling procedures.
Working Conditions
- Work performed indoors and outdoors with exposure to weather and active aircraft.
- Must be able to lift 50 lbs. and perform physical tasks safely.
- Flexible hours or on-call support may be required based on operational needs.
Benefits Offered:
- Affordable health care benefits
- Company 401(k) with match
- PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
- Company-paid life insurance and AD&D
- 2-week Sabbatical after 5 years
- Discounted flight training
- Employee recognition program
Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.