HR - Workforce Coordinator

Location: Dubuque, IA, 52001

Position Overview

We are seeking a dedicated Workforce Coordinator for our Dubuque HCBS department to take on the role of arranging staffing coverage, building strong working relationships with direct support staff, and conducting satisfaction check-ins. This position also supervises float and substitute staff and arranges for replacement staff to provide vacancy coverage.

Are you ready to make a meaningful difference by ensuring staffing coverage is adequate? Do you have a heart for this field, a welcoming personality, and enjoy mentoring others? If so, read on!

Key Responsibilities

• Manage master schedules and ensure adequate staffing in assigned agency departments.
• Oversee substitute and float staff departments, including providing feedback and ensuring staff satisfaction.
• Schedule replacement staff to provide coverage for vacancies.
• Approve, track, and report various time and payroll metrics.
• Process staff call-offs and provide timely coverage solutions.
• Participate in weekend on-call rotations as needed.

Qualifications

• Bachelor's degree in a human service or business-related field, preferred.
• One to two years of prior experience in a similar scope.
• One to two years of supervisory experience.
• Ability to communicate effectively and professionally through verbal and written mediums.
• Strong computer skills and ability to learn and be proficient in scheduling software.
• Flexibility in assigned working locations and hours.