What are the responsibilities and job description for the Leasing Specialist position at Hillpointe?
WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution.
Built on its long and proven track record of real estate development, the firm’s investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success.
LEASING SPECIALIST
The Leasing Specialist plays a crucial role in shaping the first impression of the property. This role focuses on leading property tours for prospective residents, delivering exceptional customer service, and showcasing the lifestyle and value of the community. The ideal candidate thrives in a people-centered environment and excels at communicating features that align with prospects’ needs.
Key Responsibilities
- Greet prospective residents and conduct engaging property tours.
- Highlight community features, amenities, and benefits tailored to the prospects.
- Answer questions and address concerns during tours.
- Coordinate schedules with the Leasing Experience Coordinators to manage tour appointments.
- Provide timely responses to inquiries.
- Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
- Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
- Assist in creating a welcoming and professional environment within the community.
Qualifications
- Ability to work a flexible schedule, including weekends.
- Previous experience in leasing, customer service, hospitality, or sales preferred.
- Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.
- Ability to physically access all community areas.
- High school diploma or equivalent.
- Valid driver’s license for property operations and local travel (if required).