What are the responsibilities and job description for the Showroom Design Sales Consultant position at Hillman Flooring & Design?
Inside Showroom Design Sales Consultant
Location: Sugar Hill, GA
Company: Hillman Flooring & Design
About Us
Hillman Flooring & Design is a full-service flooring and design company serving builders, designers, and homeowners across Metro Atlanta. Our design center is the heart of our business and is where creativity, craftsmanship, and customer service come together to create beautiful spaces that reflect each client’s style and vision.
We’re looking for an energetic, design-savvy, and customer-focused Inside Showroom Design Sales Consultant to join our team. This role is ideal for someone who loves helping people bring their projects to life and thrives in a professional, fast-paced showroom environment.
Position Overview
The Inside Showroom Design Sales Consultant will be responsible for guiding retail clients through the design and product selection process, preparing project quotes, and managing each customer’s experience from first visit to final installation. This position requires strong product knowledge, a great eye for design, and exceptional communication skills.
Key Responsibilities
Greet and assist walk-in clients and scheduled appointments in the showroom, creating a welcoming and professional environment.
Consult with homeowners, designers, and remodel clients to understand their style, budget, and project goals.
Provide expert advice on flooring, tile, cabinetry, countertops, and many other building products in helping clients making confident design selections.
Prepare detailed quotes, proposals, and design drawing using RFMS and Microsoft Office software.
Coordinate project timelines, selections, and communication with customers during projects.
Maintain a clean, organized, and visually appealing showroom space.
Follow up with clients throughout the sales and installation process to ensure satisfaction.
Collaborate with the design center and project management teams to ensure accurate orders and on-time installations.
Meet or exceed individual and team sales goals through excellent service and relationship building.
Stay current on design trends, product innovations, and vendor offerings.
Qualifications
Prior experience in retail design sales, showroom consulting, or related customer-facing role (flooring, tile, kitchen & bath, or home décor industries preferred).
Strong design sense and ability to guide clients through color, texture, and material combinations.
Excellent communication, organization, and follow-up skills.
Proficiency with RFMS or other POS/CRM systems and Microsoft Office.
Ability to manage multiple client projects simultaneously in a fast-paced setting.
Positive attitude and professional appearance.
Weekend availability (as needed for rotating retail hours in HFD showroom 10am - 2pm)
Compensation & Benefits
Competitive base salary commission structure
401(k) with company match
Paid time off and holidays
Health care options
Ongoing product training and opportunities for advancement
Why Hillman Flooring & Design
At Hillman Flooring & Design, we don’t just sell flooring, we create spaces that people love to live in. Our showroom team is the first impression of our brand and plays a vital role in shaping the customer experience. If you’re passionate about design, love connecting with people, and want to grow in a company that values integrity, creativity, and results, we’d love to have you on our team.
