What are the responsibilities and job description for the Landscape Office Assistant position at Hillermann Nursery & Florist?
Responsibilities:
- Answer phones and respond to customer requests
- Proficient use of Microsoft office, particularly Excel and Word
- Provide customers with product and service information
- Secretarial and Customer Service Skills
- Identify, research, and resolve customer issues
- Research billing errors and correct as needed
Requirements:
- Horticulture experience is a plus
- Strong written and verbal communication
- Successfully and professionally handles customer complaints
- Builds long-term relationships with customers
- Empathizes with the customer during difficult situations
- Replies promptly to all inquiries of customers via email
- Processes customer orders promptly and efficiently
- Manages the customer accounts efficiently and accurately
- Strong team player and commitment to company values
Pay: From $16.00 per hour
Ability to Commute:
- Washington, MO 63090 (Required)
Ability to Relocate:
- Washington, MO 63090: Relocate before starting work (Required)
Work Location: In person
Salary : $16