Demo

Intake Specialist/Legal Assistant

Hiller Comerford Injury & Disability Law, PLLC
Rochester, NY Full Time
POSTED ON 10/15/2026
AVAILABLE BEFORE 1/30/2027

Company Overview

At Hiller Comerford Injury & Disability Law, we help individuals navigate the Social Security Disability process during some of the most challenging times in their lives. We are currently seeking motivated, compassionate, and detail-oriented professionals to join our Elite Client Onboarding Team with our Social Security Intake Team.

This specialized team consists of highly trained onboarding professionals who receive advanced Social Security Disability training and play a critical role in evaluating new cases, assisting prospective clients, and ensuring a seamless onboarding experience from the very first interaction with our firm.

If you enjoy helping people, thrive in a fast-paced environment, and are looking to build expertise in Social Security Disability law, we'd love to hear from you.

Position Responsibilities

  • Screen prospective SSDI, SSI, DAC, and DWB clients for potential eligibility
  • Conduct detailed intake interviews and gather relevant case information
  • Guide clients through the representation and onboarding process
  • Assist clients with completing and signing representation documents
  • Prepare and file Social Security applications, reconsideration requests, and hearing requests
  • Complete In Forma Pauperis (IFP) documentation for newly retained U.S. District Court clients
  • Resolve onboarding issues and ensure a positive client experience

Qualifications

  • Prior experience in Social Security Disability intake, case management, legal support, healthcare administration, insurance, claims processing, or a related field preferred
  • Strong communication and customer service skills
  • Ability to speak with empathy, professionalism, and confidence
  • Excellent attention to detail and organizational skills
  • Strong critical thinking and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with computers and case management systems
  • Positive attitude and commitment to providing exceptional client service

Join Our Team

If you are looking for an opportunity to make a meaningful impact while building specialized knowledge in Social Security Disability law, we encourage you to apply.

Hiller Comerford Injury & Disability Law PLLC is an Equal Opportunity Employer.

Pay: From $22.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Work Location: In person

Salary : $22

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