What are the responsibilities and job description for the Regional Medical Staff Manager position at Hillcrest Healthcare System?
Join our team as a Regional Manager of Medical Staff Services in Tulsa, OK.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
- Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.
The Regional Manager of the Medical Staff Services will oversee the day-to-day operations of multiple facilities within assigned region and staff who assist with the credentialing activities for physicians and other independent practitioners at Hillcrest Health Systems (HHS). Will serve as a liaison between facility and market leadership, medical staff elected leaders and credentialing medical office staff. Subject matter expert in market and regional specifics related to medical staff governance including clinical services offered, medical staff bylaws, rules & regulations, and related policies. Ensure regulatory survey preparedness, actively participating in regulatory related activities. Responsible for the coordination of all operational aspects of the assigned region, including organizing and conducting programs and establishing procedures for all medical staff functions. Assign workflow and oversee the tracking of medical professionals to ensure proper training, certifications, and experience, and licensures meet medical staff bylaws. Assign workflow and manage the review process of all physician files for completeness and “red flags” and acts to support the medical staff providers and staff in the credentialing process. Works closely with all HHS facilities and the provider groups to assist and oversee the facilitating the credentialing of the physicians and other healthcare providers. Works cooperatively with outside review organizations, hospital personnel, nursing services, ancillary services, and physicians in a friendly, courteous, and efficient manner to educate all parties regarding credentialing and the Medical Staff organization requirements as outlined in the Medical Staff Bylaws. Resolves complex questions regarding credentialing or provider database maintenance and best practices. Monitoring and tracking trends at each facility assigned. Manages and contributes to the development and processes and procedures. Overseeing recruitment, implementing regulations, monitoring budget, and staying updated on medical trends to ensure efficient operations and high- quality patient care. Assists in department staffing issues, such as annual evaluations, disciplinary actions, etc.
Job Requirements:
- High School Diploma or equivalent
- Associate's degree
- 3 years of experience in medical staff services and credentialing
- 3 years in a medical staff management role
- CPCS or CPMSM completed or in progress to complete
Preferred Job Requirements:
- Bachelor's Degree.