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Youth Care Worker- PT 1st Shift

Hillcrest Family Services
Dubuque, IA Full Time
POSTED ON 11/27/2025 CLOSED ON 1/26/2026

What are the responsibilities and job description for the Youth Care Worker- PT 1st Shift position at Hillcrest Family Services?

Part-Time, 1st shift. Hours are 7:00am-3:00pm, including every other Monday, Friday, and every other weekend.


Responsibilities


The Youth Care Worker for our Supervised Apartment Living (SAL) Program is responsible for providing compassionate and effective care and support to adolescents within the residential facilities. This role involves direct supervision, behavior management and crisis intervention. The Youth Care Worker collaborates with a multidisciplinary team to create a safe, supportive environment for the adolescents. In addition, you will be:

  • Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and managing money.
  • Monitor clients’ health and report any changes in physical or mental condition to supervisors or healthcare providers.
  • Assist with medical appointments such as transportation and coordinating with healthcare providers.
  • Provide emotional support and encouragement to individuals. Recognize and respond to signs of distress or crisis situations.
  • De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
  • Facilitate community integration and participation in social and recreational activities.
  • Ensure that care plans are followed and updated as needed.
  • Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client’s electronic health record (EHR).
  • Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure accuracy of report.
  • Participate in team meetings and assigned trainings.
  • Other duties as assigned.

Requirements


Education:

  • High School Diploma or HSED equivalent required.

Experience:

  • Prior experience working with individuals who have chronic mental health issues is preferred.
  • Prior experience with health care documentation is preferred.

Knowledge/Skills:

  • Strong interpersonal and communication skills – including written and verbal.
  • Patience, empathy, and a passion for supporting individuals to achieve independence.
  • Ability to remain calm and patient in stressful situations

Licenses/Certifications:

  • Current and valid driver's license and ability to meet agency driving requirements is required. .
  • Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.

Benefits


Competitive benefits package for full-time employees working 30 hours a week:

  • Health insurance (up to 79% employer paid)
  • Dental insurance
  • Vision insurance
  • 401(k) with profit sharing and employer match
  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
  • 10 paid holidays
  • 80 hours sick time
  • 2 wellness days
  • Staff development and training
  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
  • Employer paid CEU's through Relias
  • PerkSpot- employee discount program
  • Employee assistance program
  • Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.


**COVID-19 Vaccination Not Required*

Salary.com Estimation for Youth Care Worker- PT 1st Shift in Dubuque, IA
$26,984 to $38,596
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