What are the responsibilities and job description for the Direct Support Professional position at Hillcrest Family Services?
Description
Responsibilities
The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting.
• Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and
managing money.
• Monitor clients' health and report any changes in physical or mental condition to supervisors or healthcare providers.
• Assisting with medical appointments such as transportation and coordinating with healthcare providers.
• Provide emotional support and encouragement to individuals.
• Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
• Assist individuals in developing and maintaining life skills.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed.
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client's electronic health record (EHR).
• Communicate effectively with supervisors, other team members and family members as necessary.
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure
accuracy of report.
• Remind and assist clients with self-administration of medications (after approved training and skills validation).
• Participate in team meetings and assigned trainings.
• Other duties as assigned.
Requirements
Education:
Experience:
Knowledge/Skills:
Licenses/Certifications:
Benefits
Competitive benefits package for full-time employees working 30 hours a week:
About the Organization
Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.
Responsibilities
The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting.
• Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and
managing money.
• Monitor clients' health and report any changes in physical or mental condition to supervisors or healthcare providers.
• Assisting with medical appointments such as transportation and coordinating with healthcare providers.
• Provide emotional support and encouragement to individuals.
• Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
• Assist individuals in developing and maintaining life skills.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed.
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client's electronic health record (EHR).
• Communicate effectively with supervisors, other team members and family members as necessary.
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure
accuracy of report.
• Remind and assist clients with self-administration of medications (after approved training and skills validation).
• Participate in team meetings and assigned trainings.
• Other duties as assigned.
Requirements
Education:
- High School Diploma or HSED equivalent required.
Experience:
- Prior experience working with individuals who have chronic mental health issues is preferred.
- Prior experience with health care documentation is preferred.
Knowledge/Skills:
- Strong interpersonal and communication skills - including written and verbal.
- Patience, empathy, and a passion for supporting individuals to achieve independence.
- Ability to remain calm and patient in stressful situations
Licenses/Certifications:
- Current and valid driver's license and ability to meet agency driving requirements is required. .
- Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.
Benefits
Competitive benefits package for full-time employees working 30 hours a week:
- Health insurance (up to 79% employer paid)
- Dental insurance
- Vision insurance
- 401(k) with profit sharing and employer match
- Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
- 10 paid holidays
- 80 hours sick time
- 2 wellness days
- Staff development and training
- Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
- Employer paid CEU's through Relias
- PerkSpot- employee discount program
- Employee assistance program
- Advancement opportunities
About the Organization
Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.