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Direct Support Professional- Part-Time (1st Shift)

Hillcrest Family Services
Hillcrest Family Services Salary
Iowa, IA Part Time
POSTED ON 10/13/2026
AVAILABLE BEFORE 12/12/2026

Direct Support Professional (DSP) with our Residential Team!

1st Shift- 6:00am- 2:00pm (Every other weekend and every other Monday/Friday)

Base rate of $17.00-$19.00 with shift differentials of $2.00-$3.00 per hour, based off shift type!

 

Responsibilities

 

The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting.

• Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and 
managing money.
• Monitor clients’ health and report any changes in physical or mental condition to supervisors or healthcare providers. 
• Assisting with medical appointments such as transportation and coordinating with healthcare providers. 
• Provide emotional support and encouragement to individuals.
• Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff. 
• Assist individuals in developing and maintaining life skills.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed. 
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client’s electronic health record (EHR). 
• Communicate effectively with supervisors, other team members and family members as necessary. 
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure 
accuracy of report.
• Remind and assist clients with self-administration of medications (after approved training and skills validation). 
• Participate in team meetings and assigned trainings. 
• Other duties as assigned. 

 

Requirements

 

Education:

  • High School Diploma or HSED equivalent required.

Experience:

  • Prior experience working with individuals who have chronic mental health issues is preferred. 
  • Prior experience with health care documentation is preferred.

Knowledge/Skills:

  • Strong interpersonal and communication skills – including written and verbal.
  • Patience, empathy, and a passion for supporting individuals to achieve independence.
  • Ability to remain calm and patient in stressful situations

Licenses/Certifications:

  • Current and valid driver's license and ability to meet agency driving requirements is required. .
  • Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.

 

Benefits

 

Competitive benefits package for full-time employees working 30 hours a week:

  • Health insurance (up to 79% employer paid)
  • Dental insurance
  • Vision insurance
  • 401(k) with profit sharing and employer match 
  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
  • 10 paid holidays
  • 80 hours sick time
  • 2 wellness days
  • Staff development and training
  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
  • Employer paid CEU's through Relias
  • PerkSpot- employee discount program
  • Employee assistance program
  • Advancement opportunities

 

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness.  We’re a place where compassion is commonplace. Where our passion soars and faith restores.

Salary : $2 - $3

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