RACQUET SPORTS SERVICES ASSISTANT (PART-TIME)

Description

The part-time Racquet Sports Services Assistant  will work weekends and play an important role in HCC’s Racquet Sports Program, both on and off the court. This unique position will offer the opportunity to help with administrative, retail and organizational aspects of the program as well the maintenance of our external facilities to keep them at a five-star level. The Racquet Sports Services Assistant will be punctual, have a positive attitude and provide outstanding customer service on a daily basis. Under the supervision of the Racquet Sports Services Manager, he or she will oversee the daily operations of the Racquet Sports Shop including accurate and efficient handling of racquet sports reservations, phone calls, email correspondence, monthly inventory, event sign-ups, booking lessons, ordering and receiving merchandise and supplies, member communication, marketing, staff scheduling, and updating and maintaining the court sheet and reservation files. The Racquet Sports Services Assistant will be responsible for conducting detailed court checks, ensuring all courts are in great condition, and performing various incidental duties as needed to meet member needs and create lasting memories.

Qualifications

1. High school diploma; bachelor’s degree or some college preferred
2. 2 years prior experience in a similar capacity, preferably in a similar luxury environment
3. A service-oriented personality
4. Possession of a pleasant and caring manner with everyone; warm, friendly and outgoing without being overbearing
5. Able to communicate effectively and professionally with all stakeholders; to follow oral and written instructions and to memorize necessary information; bi-lingual Spanish preferred
6. A team player able to work well with others
7. Attention to detail
8. Exceptional grooming habits, maintaining a clean and complete uniform as designated by Management.
9. Punctual and reliable
10. Able to juggle multiple competing priorities and meet deadlines
11. Able to work long hours on short notice
12. Comfortable with frequent interruptions
13. CPR Certification preferred
14. Lift up to 20 lbs.

Salary : $19 - $25