What are the responsibilities and job description for the Team Member position at Hill's Quality Seafood Markets?
About the Company:
Hill’s Quality Seafood has been The Most Trusted Name in Seafood Since 1975, and it all starts with the people behind the counter. We’re a family-owned company that values hard work, consistency, and a genuine care for what we do. For 50 years, we’ve built a reputation for fresh seafood and excellent service, and none of that happens without a strong, reliable team. If you take pride in your work, enjoy being part of a supportive team, and want to grow with a company that values every individual, you’ll find your place here.
Overview:
We are seeking a motivated Team Member who thrives in a dynamic, customer-first environment. You’ll play a key role in ensuring exceptional customer satisfaction, while maintaining a deep knowledge of our high-quality seafood products. Having a professional, pleasant, and customer-driven attitude is ideal for individuals in this role. No prior seafood or customer service experience required, just a great attitude and willingness to learn.
Key Responsibilities:
- Provide exceptional customer service to ensure customer satisfaction
- Weigh and wrap seafood for customers; take custom orders and fulfill special requests
- Set up, maintain, and break down seafood displays, ensuring products are well-stocked, fresh, and attractively presented
- Fillet, debone, and portion various types of seafood, including shucking shellfish
- Provide expert advice on seafood preparation, storage, and recipe suggestions
- Accurately handle all customer transactions and follow all cash handling procedures
Required Key Skills and Qualifications:
- Must be authorized to work in the U.S.
- Strong communication and customer service skills with a professional demeanor
- Willingness to learn about our products, with the ability to retain and apply product knowledge
- Ability to stand for long periods (4 hours) and lift up to 50 lbs
- Attention to detail, with a commitment to quality and cleanliness
- Ability to work weekends and holidays
- Must be able to work in a high-volume, fast-paced, team-oriented environment
- Must be open to learning and mastering store procedures to excel in the role
What We Offer:
- Benefits package, including health insurance, 401(k), PTO, and more (full-time employees only)
- Flexible schedule and supportive team culture
- Opportunity to work with fresh, local seafood
- Employee discounts
Commitment to Inclusion:
Hill’s Quality Seafood Markets is an equal opportunity employer and is committed to fostering a diverse and inclusive workforce. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other status protected by law. We make hiring decisions based solely on qualifications, merit, and business need. We are dedicated to providing a workplace that is free from discrimination, harassment, and retaliation.
If you need accommodations during the application process or on the job, please contact us, and we will work with you to meet your needs. We value the unique contributions of all employees and believe that a diverse team leads to greater success for everyone.
This job description is not an exhaustive list of all responsibilities and duties associated with the position. Additional tasks and responsibilities may be assigned as needed to support the team's needs and business operations.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15