Manager, Corporate Compliance and Privacy

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome all that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!

The Manager of Compliance and Privacy Program assists with the Compliance and Privacy Program Elements. The Manager provides support to the Compliance Officer gathering and maintaining information for the required elements of a compliance and privacy program and maintains timely and accurate internal and external compliance communications. Assume primary responsibility for the intake of Compliance FWA and Privacy incident reports including initial investigation, completion of risk assessment, response, reporting, escalation, and documentation of matters. Additionally, maintain clear and concise detail-level supporting documentation of departmental projects and corporate projects that impact the department in an orderly fashion. The Manager works with the Compliance Officer to verify that appropriate resources are allocated to complete projects on time and achieve service levels. The Manager assists staff with representing Compliance in cross-functional projects or Health Plan audits, Regulatory Templates/Letters, participating in meetings with other departments on Compliance and Privacy matters.

ESSENTIAL RESPONSIBILITIES:

Corporate Compliance and Privacy Program

• Assist the Compliance/Privacy Officer with the Corporate Compliance and Privacy Program Elements.
• Maintain and update Compliance and Privacy Tools—including SAI360, SharePoint, databases, Excel workbooks, files, and folders—and prepare reports as required. Serve as the system administrator for SAI360, ensuring awareness of updates and the maintenance of the Policy, Privacy, and Compliance Modules. Provide support for the Audit and COI Modules as necessary. Keep Compliance Officer informed timely.
• Conduct a comprehensive review of Compliance and Privacy policies and procedures at least annually to ensure they remain current and aligned with regulatory requirements. Report to Compliance Officer all changes promptly.
• Promptly update, review, and maintain compliance and privacy playbooks and training materials. Report to Compliance Officer all changes promptly.
• Develop, update, manage, and coordinate the preparation of materials for Compliance and Privacy Program Committees and meetings, including agendas, data analysis reports, presentations, and minutes. Promptly gather and communicate essential information regarding Compliance or Privacy requirements to the Compliance Officer.

SKILLS AND EXPERIENCE REQUIRED:

• Bachelor’s Degree and four years of related privacy experience master’s degree Preferred.
• Minimum years of healthcare professional experience required – 3-5 years.
• Comprehensive understanding of Compliance Program 7 element requirements.
• Comprehensive understanding of PHI/HIPAA guidelines.
• Strong knowledge and understanding of state and federal privacy and breach notification regulations (e.g., HIPAA, CMIA, state and federal breach notification laws)
• Strong analytic skills and critical thinking.
• Strong skills in software applications, including but not limited to Microsoft Word, Excel, PowerPoint, Visio, Access, and Outlook.
• Strong oral, written, reading comprehension, organizational, research, and negotiation skills.
• Prefer a strong understanding of Hill Guidelines and other departmental processes.
• Prefer familiarity with key software/systems used by the department including, but not limited to Workday, SharePoint, PRISM, Salesforce, and Epic.
• Demonstrated ability to exercise sound judgment, prioritize multiple tasks, and problem solve under the pressure of deadlines and resource constraints.
• Ability to work well with business and technical staff.
• Ability to work independently as well as part of a team.
• CHC Compliance Certification Preferred
• CHCP Compliance Privacy Certification Preferred