What are the responsibilities and job description for the Parts Manager in Training (Heavy-Duty Truck Dealership) position at Hill International Trucks- Mansfield LLC?
Description
The Parts Manager Trainee is responsible for corporate parts purchasing and buying for a heavy-duty truck dealership group. In addition, this role will be learning and assisting in the daily operations of the Parts Department within a heavy-duty truck dealership. This role is designed to develop the knowledge, leadership skills, and operational expertise required to successfully manage a high-volume parts department. The trainee will work closely with the Corporate Parts Inventory Manager to support inventory control, customer service, profitability, and team leadership while gaining a strong understanding of OEM systems, dealership processes, and industry best practices.
Key Responsibilities:
Parts Operations
- Assist with daily parts department operations, including counter sales, phone orders, and shop support
- Learn and apply OEM parts catalogs, dealer management systems (DMS), and ordering platforms
- Support technicians and service advisors by ensuring timely and accurate parts availability
- Handle special orders, back orders, and emergency parts requests
Inventory Management
- Learn inventory control processes, including receiving, stocking, binning, and cycle counts
- Assist with inventory accuracy, obsolescence control, and returns to OEM vendors
- Monitor stock levels to support service and retail demand while controlling carrying costs
- Participate in annual physical inventories
Customer Service & Sales
- Provide professional customer service to retail, wholesale, and internal customers
- Assist in building and maintaining relationships with fleet customers and vendors
- Learning pricing strategies, discounts, and margin management
- Support wholesale and shop sales growth initiatives
Financial & Administrative Duties
- Learn parts department KPIs, including fill rate, inventory turns, gross profit, and shrinkage
- Assist with invoices, credits, warranty parts handling, and core returns
- Understand departmental budgeting and expense control
- Support compliance with dealership policies and manufacturer requirements
Leadership & Development
- Observe and assist with training and supervising parts department staff
- Learn scheduling, workflow management, and performance expectations
- Develop leadership skills to prepare for a future Parts Operation Leadership role
- Promote a safe, organized, and efficient work environment
Benefits
- Competitive Salary, based on experience (BOE)
- 401(k) w/ 4% matching
- Life Insurance
- Dental insurance
- Health insurance
- Vision insurance
- Short Term & Long-Term Disability Insurance
- Paid time off
- Paid holidays
- Career Pathing and opportunities for advancement.
Pay Range
- $45-55k, (based on experience).
Schedule
- Monday-Friday 7am-4pm.
- Location can be in our Mansfield or Norwalk, OH. dealership- ON-SITE
Career Path
- This position is designed as a development role with the expectation of advancement in the Parts Operation Leadership upon successful completion of training and demonstrated performance.
Requirements
Required
- College degree or relevant work experience.
- Strong organizational and multitasking skills
- Basic computer proficiency and willingness to learn dealership systems
- Excellent communication and customer service skills
- Ability to work independently and complete tasks assigned without direct supervision
- Valid driver’s license
- Ability to pass a background check and drug screening.
Preferred
- Experience with heavy-duty truck parts (diesel engines, drivetrain, chassis, etc.)
- Previous experience in parts, automotive, diesel, or dealership operations
- Familiarity with OEM brands (e.g., Cummins, PACCAR, Volvo, Freightliner, International, etc.)
- Prior leadership or supervisory experience
- College degree and work experience in HD truck parts.
- Knowledge of inventory management principles
Physical Requirements
- Ability to lift at least 50 lbs.
- Ability to stand, walk, bend, and reach throughout the workday
- Comfortable working in a warehouse and shop environment
Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to these factors.
Salary : $45 - $55