Receptionist (Comal County MH Center)

At Hill Country Mental Health and Developmental Disabilities Center, our vision is to empower people, foster hope,
support choice, and celebrate success.

Help us help others:

The Receptionist supports counselors, physicians, staff, and individuals in the Comal County Mental Health Center Clinic. This person will work with the Office Coordinator to cover in-person customer services of the reception area and all telephone traffic, including receiving and routing phone calls and messages appropriately. The Receptionist will also coordinate meetings, collect payments, initiate paperwork, and complete administrative duties to keep the office running smoothly. This compassionate, caring, and supportive team member will connect with the HHMHDD staff and individuals to provide optimum healthcare and contribute to the overall well-being of members of the community living with mental health challenges.

You will get to:

• Maintain a physical presence at reception and provide customer service for all incoming individuals and phone traffic for the office.
• Maintain data in the electronic medical records and initiate appropriate consumer paperwork.
• Route incoming and outgoing correspondence and perform daily data entry.
• Set up teleconferencing meetings and manage team schedules.
• Complete reports as assigned.
• Write and document articulately while using correct grammar so that documentation is clear and valuable.
• Maintain compliance with all client data security control measures.
• Educate and instruct individuals served.

You’ll definitely need:

• High school diploma, GED, or competency test with 3 letters of recommendation.
• To complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training.
• To maintain a valid Texas State Driver’s License.
• To have current automobile insurance and the ability to travel to individuals when necessary

We’ll also want you to:

• Employ excellent verbal and written communication skills to engage with team and individuals in care.
• Maintain accurate and timely documentation.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interest at heart.
• Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training.

We’re excited to provide:

• PPO health insurance plan with option to add dependents.
• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you’re under the weather.
• Authentic and caring environment where folks care about each other.

We can pay you:

$15.00 per hour with benefits plus good karma for doing good in the world.