What are the responsibilities and job description for the Administration & Support Assistant position at Hilbgroup?
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Assistant to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
Sort, scan, and log incoming carrier and client checks
Distribute all incoming faxes and monitor general office email inbox
Place orders for all office supplies for Cranston office
Assist in organizing meetings and office events, including ordering food or refreshments
Manage postage meter and printer/scanner supplies and maintenance
Provide administrative and clerical assistance such as scanning, printing and mailing
Assist with data processing projects as directed by the P&C Operations Manager
For an assigned shift, answer and direct incoming phone calls to appropriate regional branches or staff. Forward new business calls distributed as instructed
For an assigned shift, direct and provide assistance to customers and other people visiting the Agency
Be a backup to receive, open, sort, and scan inacoming mail
Be a backup to sign for all deliveries and other services rendered to the Agency
Be a backup to maintain conference room schedule and directs visitors to appropriate rooms
Qualifications:
Minimum High School degree
Demonstrated communications and interpersonal skills.
Basic working knowledge of computer hardware setups
Strong working knowledge of Microsoft Office products including Word and Excel
Familiarity with insurance workflows and processes desired but not required
Ability to learn and adapt to new and evolving software products relevant to the insurance industry
Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments
Take responsibility for own actions and be responsive to coaching from account managers and department manager
Strive to continuously pursue training and development opportunities to build knowledge and skills
Understand and follow established Hilb procedures
Understand and follow policies published in Hilb Employee Handbook
Benefits:
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.