What are the responsibilities and job description for the Benefits Account Manager position at Hilb Group?
Overview
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.
Responsibilities:
- Manage client and broker relationships when implementing technology
- Manage case implementation through regular calls with clients and internal partners providing status reports and timeline management through post enrollment.
- Partner with cross-functional departments for allocation of resources for case implementation.
- Develop and maintain client, broker relationships, and ensure NEP services are maintained.
- Create renewal strategy and recommendations to sales team and broker books.
- Record and track progress on a weekly basis, providing status updates to management through project management systems and CRM.
- Embrace and be open minded to new tools and processes and learn how to effectively use them in position.
- Proactively identify opportunities for process improvement, best practices, and growth.
Qualifications:
- Life & Health Licensed
- Background with employee navigator is a plus.
- Must understand employee benefits.
- Must have interpersonal skills to deal with a client and a broker.
- Possess excellent written and verbal communication skills.
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.