What are the responsibilities and job description for the Customer Service Representative Work From Home position at Higueral Produce Inc?
Higueral Produce is a premium wholesale produce supplier specializing in peppers and mangoes production processes, In addition to offering wholesale produce, we also offer bulk ordering of pre-prepared produce for direct processing.
Attach Your Resume Via E-Mail : sleevesmith91@gmail. com
Your Responsibilities
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for and reporting purposes
Provide feedback on call issues
Upsell if required
BENEFITS:
A limited benefit plan is available to employees through Essential Staff Care. Available plans include:
Medical / Prescription
Dental Coverage
Vision Coverage
Short Term Disability Benefits
Term Life Benefits
Accidental Death & Dismemberment
Attach Your Resume Via E-Mail : sleevesmith91@gmail. com
Your Responsibilities
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for and reporting purposes
Provide feedback on call issues
Upsell if required
BENEFITS:
A limited benefit plan is available to employees through Essential Staff Care. Available plans include:
Medical / Prescription
Dental Coverage
Vision Coverage
Short Term Disability Benefits
Term Life Benefits
Accidental Death & Dismemberment
Salary : $39 - $40
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