What are the responsibilities and job description for the Administrator (Courtyard) position at Hignell Inc?
Lead with compassion, oversee daily operations, and make a meaningful impact in residents’ lives. Join our team and help shape a welcoming, resident‑centered community.
At The Courtyard at Little Chico Creek, we believe assisted living is more than care — it’s community. Our culture is built on respect, compassion, and connection, honoring both residents and the dedicated staff who serve them. We celebrate legacy, foster growth, and create a workplace where every voice matters. Joining our team means becoming part of a mission‑driven environment where people are valued, excellence is expected, and making a difference is part of every day.
Summary
The Administrator provides strategic and operational leadership for the assisted living facility (41 beds), ensuring residents receive exceptional care in a safe, welcoming environment. This role oversees staffing, compliance, financial stability, and resident satisfaction, serving as the public face of the facility and a key driver of its success.
Essential Functions
- Lead daily operations across all departments to ensure a clean, safe, and supportive environment for residents.
- Establish and uphold facility standards of care aligned with resident needs.
- Develop and manage the facility’s operating budget, approving expenditures within established allocations.
- Standardize departmental operations and implement clear administrative procedures to ensure accountability and efficiency.
- Ensure compliance with licensing regulations, company policies, and applicable state, federal, and local laws.
- Oversee resident care policies and ensure services meet physical, emotional, and social needs, including specialized support and access to community programs.
- Monitor quality standards across departments through ongoing evaluation and improvement.
- Develop and execute marketing strategies to sustain high occupancy levels (>95%).
- Review and approve admissions, ensuring appropriate placement and care.
- Recruit, train, and supervise qualified staff; manage performance reviews, discipline, and professional development.
- Coordinate staff training and in-service schedules to maintain compliance and excellence.
- Foster a positive living environment for residents, addressing requests, complaints, and concerns promptly.
- Report to the licensee on facility operations, providing interpretation of recognized standards of care.
- Maintain consistent and reliable attendance; travel as required.
Other Functions
- Enforce company policies and safety procedures.
- Maintain professional knowledge through continuing education, networking, and participation in industry organizations.
Mental and Physical Demands
- Ability to manage frequent interruptions, meet deadlines, and prioritize effectively.
- Maintain confidentiality of sensitive information.
- Prolonged periods of sitting and computer use; dexterity required.
- Ability to assist with resident mobility in emergencies.
Supervisory Responsibilities
- Direct supervision of all department heads and oversight of employees within those departments.
Qualifications
- Bachelor’s degree strongly preferred; minimum of 15 college or continuing education units in a related field.
- At least 1 year of experience in residential care for the elderly, or equivalent education/experience approved by licensing agency.
- Demonstrated knowledge of care and supervision requirements for assisted living residents.
- Proven ability to manage employees through coaching, motivation, and development.
- Strong organizational, communication, and decision-making skills.
- Ability to anticipate needs, adapt quickly, and multitask effectively.
- Experience with budgeting and financial management.
- Excellence in customer service and resident relations.
- 40-hour Administrator Certificate (state requirement).
- Current First Aid Certification.
- Minimum age is 21 years old
Key Attributes
- Values-driven leadership with a commitment to resident-centered care.
- Strong interpersonal skills and ability to collaborate across all levels of the organization.
- Reliability, diligence, and attention to detail.
Salary : $70,304 - $80,000