Job Description: Human Resources Manager, Compliance & Operations

Location: High Point, NC, 27263

Job Description: At Hightower, our People Operations Team (People Ops) leads the delivery of all people engagement services to internal client groups, driving outstanding performance. People Ops partners closely with business leaders to drive the Hightower talent agenda, progress our B-Corp mission, consult on critical talent decisions, and achieve operational excellence for the business. We serve as trusted advisors on all Human Resource (HR) issues and as partners to the business in Talent Acquisition, Retention, Employee Relations, Benefits Administration, Learning and Development, and Performance Management. The position requires absolute discretion, exceptional judgment, and a strong service orientation. The role requires a track record of earning the respect and trust of constituents at all levels. This position reports to the Vice President of Workplace Experience. The successful candidate will be excited about being part of a collaborative team, ensuring the company is in compliance with HR regulations, evolving our practices, and being a good steward of our resources and people.

Responsibilities:

• Policy and Benefits Administration
• Compliance Management
• Safety

Experience & Requirements:

• BA/BS degree in a related field; Advanced degree and/or (S)PHR certifications desirable
• 5 years of challenging and relevant HR management experience, ideally in a manufacturing setting
• The ability to design and improve HR programs and policies that optimize performance, build camaraderie, and meet company goals
• Project management skills to ensure that HR initiatives are effectively executed

Qualities we love!

• Can do, innovative attitude
• Solution-oriented with demonstrated ability to problem solve
• Positive attitude and strong sense of humor to help foster a fun and creative work environment

About the company: Not just another furniture company. At Hightower, the way we do business matters. As a private woman-owned company and a proud certified B Corporation, we measure success not just by what we make, but by how we make it - with respect for people, communities, and the planet. Our culture is creative, collaborative, and human-centered. Our growth and success stem from an uncompromising commitment to challenge and improve the status quo. We work with leading architects and interior designers for widely recognized clients like Google, Facebook, Salesforce, Harvard University, and more. We are recognized for our innovative global design, high-quality products, and exceptional customer service. Behind it all is a dynamic team of passionate and talented individuals. We’re looking for a Human Resources Manager who shares this spirit, someone ready to support talent, champion growth, and help us continue building a workplace where people thrive.

What this role is all about: This is more than an HR role, it’s an opportunity to shape the future of our team and, in turn, our business. You’ll partner with leaders across the company to foster a culture where voices are heard, differences are celebrated, and innovation flourishes. Translate feedback and insights into action, making Hightower an even better place to work. Guide with empathy and fairness, ensuring our practices reflect both compliance and our values.

Who we think you are: You’re someone who cares deeply about people — and about creating environments where they can do their best work. You bring HR expertise (with over 5 years of HR experience), but more importantly, you bring attentiveness, attention to detail, curiosity, and the ability to connect with people from diverse backgrounds. You strike a balance between compliance and humility, and you thrive on collaborating with your peers.

Why Hightower?

• We’re a team that values humor, humility, and heart.
• This is a place where design thinking, sustainability, and business-for-good principles come together.
• We believe that business can drive positive change.
• Our culture invests in people first, because we know that’s where lasting impact begins.

If you’re ready to roll up your sleeves, help us execute on new possibilities, and grow alongside a team that’s passionate about making a difference, we’d love to meet you.

Apply today and help us write the next chapter of Hightower’s story.