What are the responsibilities and job description for the Estimator position at Hightower Commercial Services?
What We Offer
- Competitive compensation — commensurate with experience
- Weekly pay
- Medical, dental, and vision insurance
- Generous PTO
- Growth opportunities — we promote from within
- Professional development support
- Team-first culture backed by 40 years of restoration experience
Who We Are
Hightower Restoration has led the disaster restoration industry for over 40 years — water, fire, smoke, and mold losses across residential and commercial properties in Norwalk, CT. We're precise, fast-moving, and growing. Our estimators are the financial foundation of every job we run.
The Role
This is not a general construction estimating role. You'll write and negotiate insurance-compliant scopes of work using Xactimate, work directly with adjusters and TPAs, and ensure every job is accurately scoped before a single crew member steps on site. Attention to detail and deep knowledge of insurance-driven workflows are non-negotiable.
What You'll Do
- Write accurate, insurance-compliant estimates using Xactimate
- Audit labor, materials, and equipment line items for accuracy
- Ensure estimates align with carrier guidelines and IICRC standards
- Submit estimates to adjusters and clients and manage revision cycles
- Negotiate supplements and recoverable depreciation with adjusters
- Conduct on-site visits and document job conditions as needed
- Stay current on carrier requirements, pricing trends, and scoping standards
- Assist with job costing analysis and gross profit margin reviews
- Provide feedback to leadership on estimating trends and approval delays
What You Bring
- Xactimate proficiency — required
- Direct experience in restoration, insurance, or construction estimating — strongly preferred
- Knowledge of insurance claims workflows, TPA platforms, and adjuster communication
- Familiarity with IICRC standards and carrier guidelines
- Strong attention to detail and organizational skills
- Clear, professional written and verbal communication
- Degree in a related field preferred — equivalent experience considered
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Xactimate software: 5 years (Required)
- Disaster restoration: 5 years (Required)
Work Location: In person
Salary : $60,000 - $80,000