Trust Relationship Manager

Our Story

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Your Future Team

Hightower’s Wealth Solutions team empowers advisors to do more for their clients by delivering specialized estate and financial planning, trust administration, tax, business, and investment services. The Wealth Solutions team partners with advisors as an extension of their team to differentiate their value to prospective clients and deepen their client relationships.

Reporting to Hightower Trust Company, you will be responsible for working directly with advisors to integrate trust services into their client offering. As a national trust charter with robust fiduciary capabilities, we tailor trust services to enable clients to preserve their legacy and transfer wealth. Your role is to partner with advisors to identify and win client trust mandates, working throughout the end-to-end trust sales cycle. The successful candidate will have a strong knowledge of the value proposition of corporate trustee services and how to successfully implement services for clients across the wealth spectrum to effectively achieve annual asset targets. In addition, the successful candidate will be proficient at building and cultivating relationships with advisors and centers of influence. You also have high client service standards.

As a Trust Relationship Manager, you will work closely with Hightower’s Estate & Financial Planning Group as they build estate strategies that recommend the services of the trust company. You will also work directly with the Trust Administration and Trust Operations teams to effectively close and onboard new business. The Trust Relationship Manager will be accountable for overall client and advisor satisfaction throughout the onboarding process. Lastly, Trust Relationship Manager is expected to travel up to 25%.

What You’ll Do

Integrate Trust Services into Advisor Practices

• Build relationships with Hightower’s Advisor Practices
• Drive the adoption of trust services by ensuring advisors understand and can articulate the value of corporate trustee services for their clients
  
  
  

Trust Services Business Development

• Work with advisors and their clients to align trustee/agent capabilities with their client’s trust and estate needs
• Review client’s trust administration requirements and propose structure, pricing, and service model in alignment with the Hightower trust offering.
• Meet annual asset goals for new trust assets and revenue to the Hightower Trust Company
  
  
  

Closing Trust Service Business

• Work with advisors, clients and estate attorneys to drive new business opportunities through the pipeline from identification through commitment and account opening.
• Facilitate appointment of Hightower Trust Company as successor trustee.
  
  
  

What You’ll Bring

• Bachelor's degree, masters or J.D. is a benefit but not required
• 10 years of experience in trust administration, sales, or related fields
• Demonstrated success in driving a successful business growth model by closing trust opportunities
• Excellent communication skills across advisor, client, and corporate audiences, using clarity and poise to influence others
• Highly structured thinking and a process-oriented approach to solving problems and engaging with colleagues and advisors
• Proven ability to engage clients and advisors with professionalism and consultative service
• Ability to contribute to the development of content, presentations, and initiatives to drive trust growth
  
  
  

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Mother’s lounge onsite
• Flexible PTO plan
• Hybrid work schedule (minimum of 3 days in office)
• Free brand-new gym in the Chicago office
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of $165,000 - $175,000 plus discretionary bonus (exact base salary amount will be dependent on experience)
  
  
  

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.