What are the responsibilities and job description for the Sales Development Manager position at hightouch?
About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About The Role
As a Manager of Sales Development, you will lead our exceptional, high agency team to achieve ambitious objectives to drive overwhelming demand for our data activation platform, develop the future leaders of our company, and grow our brand recognition in the market. You will report into our Head of Sales Development.
This role is perfect for a leader who is passionate about building and scaling outbound programs, coaching talent, and partnering cross-functionally to drive meaningful pipeline at the top of the funnel. In this role, you’ll be responsible for hiring, developing, and managing a team who are focused on engaging a range of personas at some of the world’s most impactful companies.
We’re looking for an experienced and people-driven sales leader who has the skills to effectively drive progress toward our sales organization’s ambitious and challenging objectives. You are strongly aligned with our values and bring a high sense of ownership to your work at Hightouch.
This is a hybrid role in our NYC office.
What You’ll Do:
- Hire, train, and develop a team of outbound SDRs
- Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats as needed
- Monitor and report on the team’s performance against input and output metrics
- Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, messaging, and more
- Support the sales leadership in defining the team’s operating model, targets, and headcount needs
What We’re Looking For:
- 5 years of experience in Sales with 2 years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
- Strong analytical skills and passion for digging through data to assess team business performance.
- Proven track record of team quota attainment.
- Passion for hiring and developing people early in their careers.
- Experience supporting teams working across Enterprise and Mid-Market segments.
- Enthusiasm for wearing many hats, you’re happy to hop on a cold call as well as inspecting message quality and call recordings.
- Experience creating a team culture of collaboration and winning.
Bonus If You Have:
- Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator, etc.
- Previous closing experience as an Account Executive.
- Have worked in Sales at an early or growth stage technology startup.