What are the responsibilities and job description for the Front Desk position at HIGHTOP HEALTH LLC?
Georgia Psychiatry & Sleep is now a Hightop Health clinic—a premier outpatient mental health group led by top-tier clinicians with an integrative, comprehensive approach to delivering life-changing treatments—and we’re bringing everything together under one name. This is the next step in our evolution—same dedicated team and same trusted care, just with a unified brand. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate at our Hightop Health Clinic in Smyrna & Douglasville!
- Clinic Location: 1314 Concord Road SE, Smyrna, GA 30080 & 6025 Professional Parkway Douglasville GA 30134
- Hours of Operation: M-F 7:30am to 5:30pm
- Salary Range: $15.00-$18.00/hr
- Health Insurance: Medical, dental, vision
- Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments for patients and manage the appointment calendar
- Collect patient information and update electronic medical records
- Verify insurance coverage and assist with insurance billing processes
- Maintain a clean and organized front desk area
- Provide excellent customer service to ensure patient satisfaction
- Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
- Previous experience as front desk admin in a medical office
- Experience working with Athena or a similar EHR preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with phone systems and ability to handle high call volumes
- Excellent organizational skills and attention to detail
- Customer service-oriented mindset with a friendly and professional demeanor
Salary : $15 - $18