Receptionist - Highpoint Pain and Spine

Receptionist

Location : Highpoint Pain and Spine

Schedule: Day shift (Monday – Thursday 7am to 5:30pm and Friday closed)

Your experience matters
Highpoint Pain and Spine is a part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team
Highpoint Pain and Spine focuses on the diagnosis and management of acute and chronic pain, with expertise in spinal care.

How you’ll contribute
A receptionist who excels in this role:

• Provide administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

• Greet visitors and communicates with patients, providers, and other offices, departments, or facilities.

• Places, answers, and directs phone calls and distributes messages.

• Organizes, coordinates, and schedules meetings and appointments.

• Keeps office area neat and tidy and monitors and orders office supplies.

• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

• Coordinates workflow and complies records of office activities.

• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.

• Perform other duties as assigned.

• Attends and participates in staff meetings, in-service, projects and committees as assigned.

• Adheres to and supports all policies and procedures.

• Works scheduled shifts including overtime, when necessary.

• Accepts all call schedule as directed.

• Maintains a neat and professional appearance in compliance to the existing dress code.

• Must be able to work in a stressful environment and take appropriate action.

Why join us
We believe that investing in our employees is the first step to providing excellent patient
care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage —
  with medical plans starting at just $10 per pay period — tailored benefit options for
  part-time and PRN employees, and more.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity
  insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance,
  loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym
  memberships, virtual care appointments, mental health services and discount
  programs).

• Professional Development: Ongoing learning and career advancement
  opportunities.

What we’re looking for

An ideal applicant for this role possesses critical thinking skills, exercises decisive judgment, and can work with minimal supervision.

• High school diploma or equivalent education is required.

• Associate’s degree is preferred.

More about Highpoint Health – Winchester/Sewanee with Ascension Saint Thomas

Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas (formerly Southern Tennessee Regional Health System – Winchester and Southern Tennessee Regional Health System – Sewanee) serve the communities of Southern Middle Tennessee with comprehensive, high-quality care. The recent rebrand reflects a continued commitment to clinical excellence, compassionate service, and enhanced regional collaboration.

Highpoint Health – Winchester with Ascension Saint Thomas is a 157-bed facility that includes 131 licensed acute care beds and 26 skilled nursing home beds. Fully accredited by The Joint Commission, the hospital offers a wide range of inpatient and outpatient services supported by a qualified and diverse medical staff. Key services include a 10-bed Intensive Care Unit (ICU), a 12-bed Geriatric Psychiatry Unit, and a 12-bed Acute Inpatient Physical Rehabilitation Unit. The facility also features a Skilled Nursing Unit, Sleep Lab, Cardiac Catheterization Lab, five Operating Rooms, and two Endoscopy Suites. Diagnostic imaging services include MRI, CT, PET/CT, Mammography, Nuclear Medicine, Ultrasound, and X-ray. The hospital’s 13-bay Emergency Department sees more than 15,000 patient visits annually.

Highpoint Health – Sewanee with Ascension Saint Thomas, located on the campus of the University of the South, is a 41-bed facility offering 21 general acute care beds and 20 skilled nursing beds. It includes a 4-bay Emergency Department that treats more than 5,000 patients each year. Known for its individualized care and strong connection to the community, the Sewanee campus provides high-quality healthcare in a setting defined by collaboration, compassion, and service.

Together, the Winchester and Sewanee campuses are united in their mission of making communities healthier.

EEOC Statement

“Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health – Winchester with Ascension Saint Thomas and Highpoint Health – Sewanee with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”